Environment & Sustainability
What we are doing to improve
The design and buying teams are working to reduce plastic packaging on products wherever they can. Our online order packages are now as plastic-free as possible. We use paper void filler and all our mailout bags and boxes are now fully recyclable and made from recycled paper or cardboard.
And in store, we are use paper bags. Our paper bags are sustainably sourced from well-managed forests, made from 70% recycled content and are printed with eco-friendly inks. They can be fully recycled. They also help contribute to our charity partnership donations: in England, Scotland & Wales, we donate 8p of every 10p charged for a paper bag to UK Youth. In the Republic of Ireland, we donate 4 c of every 5c for a paper bag to Youth Work Ireland.
Our gift card envelopes and jewellery pouches are made of recyclable paper glassine.
We want our products to stay in use for as long as possible – and many are designed for a second life too! Our candle jars and gift boxes are strong and re-usable, drawstring bags for PJs and bed linen are made to be re-purposed
We also want to help more people do their bit to reduce our collective impact on the environment. We are stocking more and more sustainable products such as bamboo toothbrushes, seagrass plant pots, reusable coffee cups and reusable straws. If you have any suggestions of sustainable products you would love to see in store, then let us know!
Better Cotton is sourced via a chain of custody model called mass balance. This means that Better Cotton can be mixed with other types of cotton on its journey to a final product and is not physically traceable. However, Better Cotton farmers benefit from the demand for Better Cotton in equivalent volumes to those we ‘source’. Click Here to learn more information about mass balance.
Animal Welfare
Recycle your Old Electronics
For more information on WEEE recycling (Waste Electrical or Electronic Equipment) and to locate your local recycling centre (UK only) go to Recycle Now.