Gumball Coat Hooks
For full details, visit www.oliverbonas.com / homeware / homeware_favourites / moroccan_nights / gumball_coat_hooks.htm or call 020 8974 0110 and quote reference 5887
Questions? Email us or call 020 8974 0110
Posted: 29th September 2011
Gumball coat hooks
"The hooks are fine but my shopping experience was not. I had a discount voucher that there was no where to apply the code, & in spite of numerous attempts to contact you there was no response from Oliver Bonas. What is the point of these comments boxes if you do not respond..lets see if you do!"
Hi Kathy - we are here!! I apologise for your frustrating experience. Discount vouchers can be entered in the "web coupon" box in the basket page - but given your comments we will review what we call it. As for not being able to get hold of us, I am sorry about that - we check customer reviews intermittently but we should always respond to emails or phone calls. In the meantime, we'll sort out your voucher for you, don't worry.
Delivery & Returns
We aim to dispatch all orders received by 2.00pm on the same day (subject to stock availability): Monday to Friday, except Bank Holidays.
- All UK & International Orders over £50 (excluding furniture) will receive FREE standard delivery!
- UK Standard Delivery: £3.95 (3-5 working days)
- UK Next Day Delivery: £7.50 (for orders placed before 2.00pm Monday to Thursday)
- UK Saturday Delivery: £10.00 (order must be placed before 2.00pm on Friday)
- Europe Standard Delivery: £8.50 (7-10 days)
- The Rest Of The World: £11.50 (7-14 days)
- Furniture Delivered Nationwide from £14.00. We aim to deliver within 5-12 working days. Please check our Furniture Delivery Information for more details
If you are not completely satisfied with your purchase, simply send us back the items in their original condition within the applicable return time period (see below).
We will then issue a full refund on receipt, or exchange the item if you prefer.
- All items sold in a sealable bag are only returnable to the website provided the seal is still intact
- All items can be refunded or exchanged within 28 days of you placing your order
- Under the UK Distance Selling Regulations you have the right to cancel your order within 28 days of placing your order. You will be refunded your total order value. Standard delivery cost of £3.95 will only be refunded should the entire delivery be returned regardless of whether an upgraded shipping was selected (unless part or the entire order was faulty or incorrect).
- All items must be returned with a valid invoice and a completed returns form which you will find on the reverse of your invoice
- In addition to our website returns policy, under the distance selling regulations, EU customers have 14 days to cancel their purchase
Special Offer: Spend £50.00 And Get Free Standard Delivery
Spend £50.00 or more and get free standard delivery automatically. Furniture is not included in this promotion.